Refund and Return policy
All machines have a 90 day return to base, repair or replace warranty. Batteries are tested to hold a charge only, they are consumable items and not warrantied unless expressed otherwise.
It is important to remember that this product is listed as second hand goods. Please check the description for general condition. You may find minor cosmetic scratches and blemishes or even small dents on the casing, however, this will not affect the performance.
*There should be no serious damage or missing plastics/parts unless otherwise stated.
If the equipment fails because of a defect in material or workmanship and you notify SecondLife Refurbishments of the failure during the warranty period, SecondLife Refurbishments will repair the equipment at no cost to you.
In the unlikely event that the equipment is supplied with a fault and/or incorrect specs we require to be notified immediately so we can rectify the issues.
If the equipment cannot be repaired in a cost-effective manner, as determined by SecondLife Refurbishments, then SecondLife Refurbishments will replace the equipment with a substantially comparable item of equipment.
If no comparable equipment is available, SecondLife Refurbishments will refund the full purchase price.
If the equipment is not defective, or is subject to the following paragraph, you must pay the cost of shipping, and the 15% restocking fee on hardware.
This warranty does not apply to any failure caused by:
(i) Physical abuse of the equipment or any component including, but not limited to, any act of vandalism by any person other than SecondLife Refurbishments, it’s employees, agents, or subcontractors,
(ii) Any alteration, modification, addition, or repair made during the warranty period by anyone other than SecondLife Refurbishments, it’s employees, agents, or subcontractors
(iii) Any accident or damage resulting from fire, water, wind, hail, lightning, earthquake, theft, nuclear reaction, or similar cause originating outside the components of the equipment and not within the control of SecondLife Refurbishments or caused or contributed to by the negligence of SecondLife Refurbishments or its employees, agents, or subcontractors, or
(iv) Damage to any component as a result of improper handling or shipment of the component by you or your employees, agents, or subcontractors.
If SecondLife Refurbishments determines that the equipment is not defective or that the failure arises from one of the causes identified in this paragraph, in addition to all shipping costs, you will be charged and must pay a testing fee of $65.00 per hour.
This warranty is the sole and exclusive remedy that you have against SecondLife Refurbishments.
This exclusive remedy will not have failed its essential purpose as long as SecondLife Refurbishments is willing and able to repair or replace the defective parts or refund the purchase price.
SecondLife Refurbishment’s maximum liability for a breach of this warranty is the purchase price of the equipment. This is your sole remedy and is in lieu of any other warranty, express or implied.
SecondLife Refurbishments expressly disclaims any warranty of merchantability or fitness for a particular purpose. SecondLife Refurbishments is not liable for any lost profit, or indirect, special or consequential damages arising out of any breach of this warranty.
E & OE on all publications.
While we endeavor to ensure that the information on our website (or publications) is correct, SecondLife Refurbishments does not make any warranties or representations about the accuracy and completeness of the material on it. SecondLife Refurbishments may make changes to the material on the website, or to the products and prices described in it, at any time without notice. The material on our website may be out of date, and SecondLife Refurbishments makes no commitment to update such material. SecondLife Refurbishments expressly disclaims liability for errors and omissions in the contents of our website (and any publications). Users should seek appropriate advice before proceeding on the basis of any information.